Suburban is proud to announce that we have been recognized as a Patient Centered medical home with the NCQA. We received the highest level of recognition. Please click here for more information.
For patients not feeling well, you may be asked questions by the receptionist or triage nurse to determine timing for an appointment. Depending on your symptoms, we try to get patients to be seen the same day with urgent symptoms, 24-48 hours for less urgent symptoms. Copays are due at time of service.
For Physicals and Medicare Wellness exams please allow 3 months notice for booking these exams. Most insurances only allow one per year. Not all plans recognize the "free visit" rule and if you discuss items that are not part of the routine exam, a copay may apply. Your insurance carrier is the one to determine this at the time we submit billing. A bill will be sent to you if any money is due.
We are a Primary Care Office that sees patients of all ages. We have 7 Board Certified Physicians and 1 Board Certified Family Nurse Practitioner.
We accept a variety of insurances. If you are uninsured, please contact the Advocacy for Access program in Pittsfield at 413-445-9480 or Great Barrington at 413-528-5045
As a Patient Centered Medical Home, the patient is part of the care team. Click Care Teams Feb 2020.pptx for more information about the Teams at Suburban medical.